Welcome to OCcomputers.NET. By using OCcomputers.NET Web site you agree to its Condition of Use (explained here), Privacy Policy, Legal Notices and all disclaimers and term and conditions that appear elsewhere on the OCcomputers.NET Web site.  Our Warranty Policy is explained below.

References to OCcomputers.NET herein refer to OCcomputers.NET, PC Aid, pcaid-oc.com or their affiliates, subsidiaries and designees as deemed appropriate by OCcomputers.NET.

OCcomputers.NET reserves the right to make changes to the OCcomputers.NET Web site and its Warranty Policy at any time. Each time you use the OCcomputers.NET Web site, you should visit and review the then current Conditions of Use, Legal Notices, Shipping Policy, Warranty Policy and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with the OCcomputers.NET Web site, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using the OCcomputers.NET Web site.

Our Warranty Policy is designed to keep our prices low for everyone to enjoy.  We strive to offer best possible prices and must therefore limit abuse from dishonest customers, who would and do take advantage of many retail stores.  That is why most online and local retail stores have much higher prices.  It just takes one customer trying to take advantage to steadily increase prices throughout a store.

Standard Warranty - Components/Producs Only
OCcomputers.NET's products have a standard warranty length of 60 days.  During this period we will either replace/repair/refund (OCcomputers.NET choice) faulty product with our standard order processing and shipping, furthermore the replacement may be a repair, remanufactured, new, equal or higher quality.

If product description states any other term for OCcomputers.NET standard warranty, then that length supercedes any general warranty.

Standard warranty for systems is different than that for components (parts).

Standard Warranty - Computer Systems Only
OCcomputers.NET's computer systems have a standard warranty length of 1 year (may vary, see system description).  During this period we will either replace/repair (OCcomputers.NET choice) faulty components in our covered systems, furthermore the replacement may be a repair, remanufactured, new, equal or higher quality.  Type of service will be selected by OCcomputers.NET (PC Aid), we may either do repair On-Site or take system Off-Site for service.

Turn around time for service will vary but we will always try to have a 1-3 day turnaround, this does not include if we need to special order parts. 

Warranty Void
PC Aid Parts/Labor warranty is null if the system warranty seal is broken and/or tampered.  Please let us install any new internal components/upgrades for your system, PC Aid has low rates and provides a 20% discount for labor on any new system.

We strive to make each computer very reliable and take great effort in building and fine tunning every system.  We take precautions to prevent static damage to any component and are very carefull installing/removing vital components.  Due to our great warranty coverage and our reputation, we do not want any other shop or the actual customer to open/install/uninstall any internal component.  This is a reasonable request since our company is backing up our systems and workmanship.

DOA Policy
More info on DOA policy can be viewed here.  All products unless otherwise stated have a 14 day DOA period.  If the product fails within the first 14 days from invoice, you may request an RMA.  We will test product and if it is found to be defective, OCcomputers will send a replacement using standard processing and shipping.  If product is found to be in working condition product will be returned to customer with the customer paying for shipping. 

After the 14 day DOA period expires, faulty product must be covered under OCcomputer.NET warranty (as stated for each product) for us to replace/fix/refund at our discretion, as stated in our Warranty Policy.